Terms & Conditions

 

Effective Date: 01/01/2024

 

By booking or purchasing services from Integrity Lab Solutions, you agree to the following terms:

Integrity Lab Solutions provides mobile specimen collection and transport services only. All laboratory testing is performed by certified third-party laboratories. We do not provide medical advice, diagnosis, or treatment.

 

Payment is required at the time of booking unless otherwise stated. All sales are final once services are rendered. Pricing reflects collection services and does not include laboratory testing fees unless specified.

 

Appointments are subject to availability. Clients must provide accurate information, valid lab orders when required, and follow any preparation instructions. Failure to do so may result in rescheduling.

 

A minimum of 24 hours’ notice is required for cancellations or rescheduling. Missed appointments or late cancellations may be subject to a fee.

 

Integrity Lab Solutions is not responsible for delays caused by shipping carriers, laboratory processing times, or incomplete documentation.

 

By using our services, you agree that Integrity Lab Solutions is not liable for any damages, losses, or outcomes related to laboratory testing or medical results.

 

We reserve the right to refuse or discontinue service if conditions are unsafe or service requirements are not met.

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Patient Acknowledgment & Safety:

The patient understands that blood collection procedures may involve certain risks and side effects, including but not limited to bruising, bleeding, discomfort, dizziness, lightheadedness, nausea, fainting, hematoma formation, or other minor complications associated with venipuncture.

 

Patients are responsible for informing the phlebotomist of any history of fainting, dizziness, anxiety, needle phobia, difficult blood draws, medical conditions, or other concerns that may affect specimen collection.

Patients agree to immediately notify the phlebotomist if they experience dizziness, weakness, nausea, discomfort, or any other concerning symptoms during or after the collection process.

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Integrity Lab Solutions provides specimen collection and specimen transportation services only and does not provide medical diagnosis, treatment, emergency medical care, or emergency transportation services. In the event of a medical emergency, patients or their representatives should contact emergency services (911).

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Integrity Lab Solutions and its representatives shall not be held responsible for adverse reactions or complications that may occur as a result of undisclosed medical conditions, failure to follow post-collection instructions, or circumstances beyond the reasonable control of the phlebotomist.

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Wellness Laboratory Services Policy:

 

Integrity Lab Solutions provides specimen collection and laboratory testing coordination services. Requests submitted through the Wellness Lab Services page are requests for information and pricing only and do not guarantee test availability, laboratory approval, kit ordering, or specimen collection services.

 

Integrity Lab Solutions does not provide medical advice, diagnosis, treatment, or interpretation of laboratory results. Clients are responsible for consulting with their licensed healthcare provider regarding healthcare decisions, laboratory testing, and interpretation of results.

 

All Wellness Laboratory Services coordinated through Integrity Lab Solutions are self-pay services and are not billed to insurance through Integrity Lab Solutions. Pricing, test availability, and service options are subject to review prior to ordering laboratory testing or scheduling specimen collection services.

 

Submission of a Wellness Lab Quote Request does not create a provider-patient relationship and does not guarantee that laboratory testing services will be available or approved.

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SMS Communications:

 

By providing your phone number and opting in, you agree to receive text messages from Integrity Lab Solutions regarding appointments, reminders, service updates, and customer support. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. We do not share SMS consent or phone numbers with third parties for marketing purposes.

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Integrity Lab Solutions
📞 1-866-484-3340
📧 info@integritylabsolutions.com 
📍 Serving New Jersey Only
🌐 integritylabsolutions.com